Dho88 Privacy Policy — How Your Information Is Protected

1. Introduction

Dho88 is an internationally licensed online gaming platform serving players in Bangladesh and beyond. We believe protecting your privacy is a core responsibility. This privacy policy provides a full account of how your data is collected, used, stored, and secured on the dho88 platform.

In this policy, "we", "our", or "dho88" refers to the entity operating the platform. "You" or "user" refers to any registered or unregistered visitor. This Privacy Policy governs dho88's Terms & Conditions An integral part.

We are committed to keeping your personal information secure at all times and to never using it for any unauthorized purpose. You will be notified in advance of any changes to this privacy policy.

2. What Information We Collect

Dho88 collects your information in several ways. Some data is provided directly by you, while some is collected automatically. Full details are outlined below:

What you provide directly:

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, current address.
• Verification Documents (KYC): A copy of your National ID or passport.
• Financial Information: Mobile banking account number (Mobile Banking, Nagad, Rocket).
• Account Information: Username, password (stored in encrypted form).

Automatically Collected Information:

• Log Data: IP address, browser type, page visit time, referrer URL.
• Device Information: Device model, operating system, screen resolution.
• Usage Patterns: Games played and duration, betting history, login frequency.
• Cookies & Tracking: Session cookies, preference cookies, and analytics data.

3. How We Use Your Information

Collected data is used solely for specific, legitimate purposes. dho88 never sells your information to advertising companies or uses it for unnecessary purposes.

• Account Management: To manage the registration process, verify logins, and maintain account security.
• Service Delivery: To operate gaming services, the betting platform, and Live Casino.
• Financial Transactions: To process deposits and withdrawals and maintain transaction history.
• KYC Verification: To verify age and identity, ensuring the security and integrity of the platform.
• Customer Support: To resolve your complaints and queries promptly.
• Fraud Prevention: To detect suspicious activity and protect both the platform and its users.
• Promotions: To send you offers and bonus-related messages with your consent.
• Legal Compliance: To meet the requirements of the licensing authority.

4. Cookie Policy

Dho88 uses cookies on its website to enhance your browsing experience and improve our services. Cookies are small text files stored on your device.

You can disable cookies through your browser settings, though doing so may prevent some platform features from working correctly.

5. Data Sharing Policy

Dho88 never sells your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions.
• KYC Provider: Documents are verified through an identity verification service provider.
• Licensing Authority: Required information is provided to regulatory authorities to meet licensing obligations.
• Legal Requirements: Information may be disclosed in response to a court order or a lawful request from law enforcement authorities.
• Fraud Prevention: We cooperate with relevant authorities in investigations involving money laundering or fraud.

Outside of the cases listed above, none of your information is shared with anyone. All third-party providers are bound by strict confidentiality agreements.

6. Security Measures

Dho88 uses industry-standard technologies and processes to protect your information. Our security infrastructure is continuously monitored.

• SSL/TLS Encryption: All data transfers are secured with 128-bit encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are active to prevent unauthorized access.
• Regular Audits: Third-party security experts conduct regular platform audits.
• Two-Factor Authentication: Suspicious login attempts trigger additional verification steps.
• Data Backup: Regular encrypted backups are stored on secure servers.

However, no internet transmission can be guaranteed to be 100% secure. Please keep your account password strong and never share it with anyone.

7. Data Retention Period

Dho88 does not retain your data longer than necessary. Retention periods are determined by the type of service and applicable legal requirements.

8. Your Rights

Under dho88's privacy policy, you have the following rights. Contact our support team to exercise any of them.

• Right to Know: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data beyond what is required by law.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a structured format.
• Marketing Opt-Out: You may opt out of promotional communications at any time.

9. Children's Privacy

Dho88 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed through the KYC process.

If we become aware that data has been collected from a minor, the account will be suspended immediately and all associated data deleted. If a parent or guardian suspects their child has registered, please contact our support team.

10. Policy on Policy Changes

Dho88 reserves the right to update this privacy policy at any time. After any changes, the "Last Updated" date at the top of the page will be revised. For significant changes, a notification will be sent to your registered email.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

11. Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact us. Our data protection team will respond within 24 hours.

Email: [email protected]
Our support team is available 24 hours a day, 7 days a week.

To learn more, visit our FAQ Page or About Us page.